Our return policy lasts 14 days from the date of purchase.

To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in its original packaging.

We only accept returns on full-priced items. Sale items, final sale items, custom embroidery, and candles that have been burned are not eligible for returns, refunds, or exchanges.

To start a return, please email info@goldenwing.club with your order number and reason for return. Return instructions will be provided by email.

Please do not send items back without contacting us first.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please email info@goldenwing.club with your order number and photos of the issue.

If Golden Wing Club made an error, sent the wrong item, or the item arrived damaged, we will make it right.

Returns

Once your return is received and inspected, we will email you to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or credit card provider.

Shipping costs are non-refundable.

Return shipping is the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Size Exchanges

We want you to be pleased with your garment. If you need a different size, please email info@goldenwing.club within 14 days of purchase with your order number and requested size.

For size exchanges, the original item must be unused, unworn, and in its original packaging.

Customers are responsible for return shipping on size exchanges. Once the original item is received and approved, we can issue store credit toward the replacement size.

Shipping on the replacement order may apply at checkout.

If you prefer to keep the original garment, we may offer a courtesy store credit toward a new order. Shipping on the new order remains the customer’s responsibility.

Non-Returnable Items

Certain items are not eligible for return, refund, or exchange, including:

• Sale items
• Final sale items
• Custom embroidery
• Candles that have been burned
• Items not in original condition
• Items that are damaged or missing parts for reasons not due to our error

Late or Missing Refunds

If you have not received your refund yet, please first check your bank account again.

Then contact your credit card company or bank, as processing times can vary.

If you have completed these steps and still have not received your refund, please contact us at info@goldenwing.club.

Shipping Returns

Customers are responsible for paying return shipping costs unless the item arrived damaged, defective, or incorrect.

Shipping costs are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. Golden Wing Club cannot guarantee that we will receive your returned item.